Last Updated: October 14, 2024
Thank you for choosing Safety Supplies USA for your safety and traffic supply needs. We are committed to delivering high-quality products with exceptional service. Please review our shipping policy below for details on handling, processing, shipping methods, and delivery times.
Handling & Processing Time
At Safety Supplies USA, we typically complete handling & processing on all orders within 1-3 business days.
- Smaller orders that can be shipped via UPS Small Package typically have handling & processing completed within 1-2 business days.
- Larger or bulk orders may require 1 additional business day for handling & processing, depending on size and complexity of the order.
Order Cut Off Time: Orders placed after 2 PM (Central Standard Time) will begin handling & processing the next business day.
Shipping Methods and Delivery Times
We offer two main shipping methods based on the size and weight of your order: UPS Small Package and LTL Freight. Orders are typically delivered within 1-4 business days after handling & processing is complete.
-
UPS Small Package (for orders under 150 pounds):
Orders weighing less than 150 pounds are shipped via UPS Small Package, with delivery typically taking 1-4 business days. If your order exceeds 150 pounds, it will either be divided into multiple boxes or shipped via LTL Freight. UPS will attempt delivery up to three (3) times. If no one is available to receive the package, UPS may leave it in a secure location, weather permitting. If delivery is unsuccessful after the third attempt, the shipment will be returned to us. -
LTL Freight (Less Than Truckload):
For orders over 150 pounds or large bulk shipments, we use an LTL carrier with delivery typically taking 1-4 business days. LTL deliveries require someone to be present to unload and sign for the shipment. Deliveries are made to the rear of the truck (tailgate), and the driver is not responsible for unloading. If you don’t have access to a loading dock or forklift, please contact us to arrange for a truck with a hydraulic lift-gate for an additional fee.
Total Delivery Time
Total Delivery Time (Including handling, processing, and delivery) is typically between 2-7 Business Days.
Commercial vs. Residential Address Classification
Shipping carriers (such as UPS or LTL freight companies) determine whether an address is classified as Commercial or Residential—this decision is entirely beyond our control.
Classification is based on the physical location of the building, not the activities conducted within. For example, if a business operates from a building in a residential area, it will still be classified as Residential. Shipping rates will be applied accordingly based on the carrier's designation.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to track your package’s progress.
Address Accuracy
Please ensure that your shipping information is accurate before completing your order. Safety Supplies USA is not responsible for delays or additional costs due to incorrect or incomplete address information.
Changes to the Shipping Policy
Safety Supplies USA reserves the right to update or modify this shipping policy at any time without prior notice. Please check our website for the most up-to-date information.
Contact Information
If you have any questions about your order or our shipping policy, please don’t hesitate to reach out:
- Email: info@safetysuppliesusa.com
- Phone: 833-800-1605
- Business Address: 1606 Seasonal Heights Rd, Richmond, TX, 77406
Thank you for choosing Safety Supplies USA. We appreciate your business and look forward to serving you!